SMS TERMS & CONDITIONS

Last Updated: October 23, 2026

Information protected by HIPAA will be governed by our practice’s HIPAA Notice of Privacy Practices, which is available upon request.

PROGRAM DESCRIPTION

These SMS Terms and Conditions apply to text messages sent by Mountain Plains Audiology, Inc. (“we,” “us,” or “our”), an audiology practice serving Rapid City, SD and Newcastle, WY. Messages may include appointment reminders, patient care notifications, hearing care updates, and promotional communications for patients and contacts who have opted in via our website at https://www.hearrapidcity.com.

TYPES OF MESSAGES

By opting in, you may receive:

– Non-marketing: Appointment reminders and confirmations, hearing test result notifications, hearing aid service and repair updates, patient care follow-ups, and responses to your inquiries.

– Marketing (if separately consented): Special offers, hearing aid promotions, and hearing health awareness communications.

MESSAGE FREQUENCY & RATES

Message frequency may vary based on your appointment schedule and communication preferences. Message and data rates may apply for any messages sent to you from us and to us from you. Contact your wireless provider with questions about your text or data plan.

HOW TO OPT OUT

Text STOP to unsubscribe at any time. After sending STOP, you will receive a confirmation message and will no longer receive SMS from us. To re-subscribe, sign up again via our website or contact form.

HOW TO GET HELP

Reply HELP to any message, or contact us directly:

Phone: 605-524-2141

Website: https://www.hearrapidcity.com/location-contact/

CARRIER LIABILITY

Carriers are not liable for delayed or undelivered messages.

PRIVACY

For information on how we handle your personal data, including mobile number and messaging opt-in records, please review our Privacy Policy.